FAQs

Replacement foam ear tips, ear wings, and windscreen covers can all be purchased on the CLEAR 360 product website. The full list of available accessories can be found and purchased here.

The windscreen assemblies are removable and replaceable. Pinch the back and front of the windscreen between your fingers to release the locking tab. Pull up on the back side of the windscreen, then rock it forward to remove. To replace the windscreen, perform the previous steps in reverse. Replacement windscreens can be purchased here.

The battery in the CLEAR 360 PRO is not user-replaceable.

The CLEAR 360 Pro comes packaged with one pair each of small, medium, and large foam tips. Begin with the large-size tips. Follow the provided instructions to make sure the tips are properly inserted into the ear. Try all three sizes to see which provides the best fit and maximum hearing protection and comfort. Check out our Earpiece Fit Instructional video for the Clear360 Pro Hearing Device.

Warning: Proper fit into the user’s ear is critically important to obtaining protection against hazardous noise. Failure to properly fit the foam ear tips may result in permanent hearing loss or other significant injury. Read and understand all safety documentation before use.

When properly fitted, the ear wing seats into the fold of the ear, securing the CLEAR 360 PRO earpiece into place. They keep the patented microphone manifolds in the proper orientation to achieve accurate directionality for maximum situational awareness.

The red LED light in front of the charging port will illuminate while the headset is charging. Once the headset is fully charged, the red LED light will turn off.

A battery check can be initiated while the CLEAR 360 PRO is powered on. Quickly press the Multi-Function Button and the Volume Down (-) Button at the same time. An audible voice prompt will indicate the battery level.

Multiple listening modes are customized for optimized use in your environment to maximize safety, enhance environmental sounds, enable clear 2-way communication, deliver studio quality music, or “mute mode” to remove the world altogether.

Press the “Switch-Mode” button once to advance to the next Listening Mode. Listening Modes 1 – 4 can be cycled through one by one by pressing this button. A voice prompt will alert you to which Listening Mode you are currently on.

To enter “Mute Mode”, press and hold the Switch Mode button for 2 seconds. A voice prompt will alert you that you are in the Mute mode. To exit “Mute Mode,” simply press the “Switch-Mode” button once. (Note: You may also exit “Mute Mode” by pressing the Volume Up (+) or Volume Down (-) buttons.)

Yes, you can pair any Bluetooth-enabled phone, 2-way radio, or other Bluetooth-enabled communication device to the CLEAR 360 PRO. The CLEAR 360 PRO will optimize the audio of playback music, phone calls, radio communication, and any Bluetooth-transmitted audio.

The CLEAR 360 PRO will only pair to one device at a time. CLEAR 360 PRO will always prioritize connection to Bluetooth devices in the order they were paired. For example, You pair your cell phone first, then later pair your laptop computer. If both your cell phone and laptop are powered on and in range, your CLEAR 360 PRO will automatically pair to your cell phone when powered on.

Simply adjust the volume control on your paired Bluetooth device. The volume buttons on the CLEAR 360 PRO only affect the level of the real-world environment sound being picked up by the built-in microphones.

The CLEAR 360 PRO has five different listening modes. Listening modes 1 and 2 have specialized processing that improves and enhances the clarity of the human voice while in high-noise environments. Listening modes 3 and 4 are tailored more towards listening to media content. Bluetooth content remains active and audible with “mute mode” engaged.

Clear the Bluetooth pairing list on the CLEAR 360 PRO. This is easily done by holding the Red “MFB” button and the “Volume UP” button down at the same time for 5 seconds. Recycle the power one time, then pair your phone or device again via Bluetooth.

Replacement foam ear tips, ear wings, and windscreen covers can all be purchased on the CLEAR 360 product website. The full list of available accessories can be found and purchased here.

The windscreen assemblies are removable and replaceable. Pinch the back and front of the windscreen between your fingers to release the locking tab. Pull up on the back side of the windscreen, then rock it forward to remove. To replace the windscreen, perform the previous steps in reverse. Replacement windscreens can be purchased here.

The battery in the CLEAR 360 PRO is not user-replaceable.